Innovation and the small business

Why do businesses innovate, and what is the big deal about innovation anyway? I mean, isn’t it just a case of taking apart an invention and tweak it to make it more appealing and saleable? Sounds like a sure fire winner to me, and just the ticket for anyone out there sharp enough to see [...]

Corporate culture is what you make of it.

Much has been written about corporate culture, and much more will. There are studies, dissertations, discussions and many examples out there of good and bad corporate culture. Still, what is ‘good’ to some is ‘bad’ to others and vice-versa. Which leaves the rest of us in a pickle and we ask “is corporate culture subjective, [...]

Delivering on the customer promise

Racing heart and slightly sweaty palms as I approach the posting of my first blog. It is one thing to say what you mean at the spur of the moment to friends, and newly made acquaintances. The friends will give that rolled up eyes look that say “that’s just him going off again”. Newly made [...]